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The quiet retainer behind a professional haircare brand.

Cricket sells professional haircare tools to stylists and consumers. Blinc is the development team behind the store on retainer: the same senior developer, week after week, so nothing is relearned twice.

CricketClient
Development retainerEngagement
ShopifyPlatform
Ongoing development, same senior developerScope
Cricket Large
www.cricketco.com · live · visit the store →
How we worked together

Same setup you would get.

Where the work happened

#cricket-blincShared Slack channel. Daily updates, same-day replies.
hello@blinc.designEvery decision and quote confirmed in writing.
4-hour maximum replyIn the contract, on business days.

Stack & tools used

LiquidJavaScriptMetafieldsShopify APIs

First party code, no fragile app subscriptions where custom work can do it better.

Clients on the same service

"This is our third project with Blinc Design and we plan on hiring them for many more. Their communication, professionalism, and skill is excellent."
How the engagement runs

The engagement, step by step.

01Scope

Define the machinery the store is missing.

Map what the business needs against what Shopify does out of the box. The gap is the scope, agreed and quoted before work starts.

  • Requirements sessions with the team that runs the store daily
  • Fixed scope and quote agreed in writing before build
  • Risk list shared up front, with a workaround for each item
02Build

First party code, not app subscriptions.

Custom functionality is built as first party code the client owns, not a stack of third party apps that break on the next platform update.

  • First party code owned by the client outright
  • Wired into Shopify products, orders and checkout, natively
  • Staging builds reviewed with the client as they land
03QA

Test it like the busiest day of the year.

Edge cases, load, browsers, devices. The point of custom machinery is that it holds when the store is busiest.

  • Edge case testing the weird orders, not just the happy path
  • Cross browser and device pass before anything ships
04Support

Stay on, so nothing is relearned twice.

The same senior developer stays with the store. Four hour maximum reply time, in the contract.

  • Same developer week after week, full context retained
  • 4 hour maximum reply it is in the contract
296 / 311Five star reviews on Shopify Partners, none below four
4 hrsMaximum reply time during engagements, in the contract
First partyCode our clients own outright, no rented app stack

Have a build other developers called impossible?

Audit in 48 hours. Read and replied to by the founder, not a sales team. Or email hello@blinc.design

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