Napa Soap Company case study: Blinc Design

How we worked together

Same setup you would get.

Where the work happened

#napa-blincShared Slack channel. Daily updates, same-day replies.

hello@blinc.designEvery decision and quote confirmed in writing.

4-hour maximum replyIn the contract, on business days.

Stack & tools used

FigmaLiquidJavaScriptCSS

First party code, no fragile app subscriptions where custom work can do it better.

Clients on the same service

"He not only brought my vision to life but also exceeded my expectations. A very responsive person, always there to address anything."
European Household · Verified Shopify Partners review

How the engagement runs

The engagement, step by step.

01Scope

Define the machinery the store is missing.

Map what the business needs against what Shopify does out of the box. The gap is the scope, agreed and quoted before work starts.

Requirements sessions with the team that runs the store daily
Fixed scope and quote agreed in writing before build
Risk list shared up front, with a workaround for each item

02Build

First party code, not app subscriptions.

Custom functionality is built as first party code the client owns, not a stack of third party apps that break on the next platform update.

First party code owned by the client outright
Wired into Shopify products, orders and checkout, natively
Staging builds reviewed with the client as they land

03QA

Test it like the busiest day of the year.

Edge cases, load, browsers, devices. The point of custom machinery is that it holds when the store is busiest.

Edge case testing the weird orders, not just the happy path
Cross browser and device pass before anything ships

04Support

Stay on, so nothing is relearned twice.

The same senior developer stays with the store. Four hour maximum reply time, in the contract.

Same developer week after week, full context retained
4 hour maximum reply it is in the contract

296 / 311Five star reviews on Shopify Partners, none below four

4 hrsMaximum reply time during engagements, in the contract

First partyCode our clients own outright, no rented app stack

A handmade brand, rebuilt without losing the handmade.